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The Expert’s Duty to Truth in Construction Defect Evaluation

An analysis of objectivity, bias, and credibility in forensic testimony

By Gil Chotam & Greg Andrews | National Tile and Stone Authority (NTSA)

An expert’s primary obligation is not to the retaining party, but to accuracy, transparency, and the integrity of the construction defect evaluation process. In construction defect litigation, reports, inspections, and testimony form part of the evidentiary record upon which decisions are made.

The distinction between objective evaluation and advocacy is often subtle, but its implications are significant. An advocate begins with a conclusion and seeks supporting information. An objective expert begins with available data, evaluates competing factors, and allows conclusions to emerge from the evidence.

Objectivity, Bias, and Evidentiary Credibility

Most cases are presented with an established narrative. Materials are alleged to be defective. Installation is alleged to be improper. Responsibility is often framed before the investigation begins.

Where an expert adopts that narrative without independent verification, the construction defect evaluation may be influenced at the outset. The role of the expert is not to confirm an assumption, but to examine whether the available evidence supports it.

In many cases, initial claims do not reflect the underlying cause. Conditions attributed to defective materials may instead relate to substrate preparation, environmental exposure, or installation sequencing. Similarly, allegations of installer error may overlook contributing factors outside the installer’s control.

Recognition of uncertainty is a necessary component of credible analysis. Not all conditions can be resolved with certainty, and the absence of sufficient data should be acknowledged. The distinction between supported conclusions and unresolved questions is critical in maintaining the integrity of the evaluation.

Omissions, whether intentional or inadvertent, can materially affect how findings are interpreted. The exclusion of a single photograph, test result, or contradictory observation may alter the perceived weight of the evidence. In a forensic context, such omissions may become central under cross-examination.

Complete and transparent reporting provides the most defensible position. Where all relevant observations and data are disclosed, including those that do not support a preferred outcome, the analysis remains grounded in evidence rather than selective presentation.

Credibility is established through consistency, transparency, and willingness to revise conclusions when additional information becomes available. In testimony, acknowledgment of prior assumptions or limitations does not weaken the expert’s position. Rather, it reinforces the reliability of the methodology.

In some cases, evaluation may identify partial responsibility on the part of a contractor or other party. Where supported by the evidence, clear identification of contributing factors, including those outside the control of that party, allows for a more accurate allocation of responsibility.

Conclusion

The duty to truth in forensic evaluation is not a matter of principle alone, but a condition of reliability. Experts who maintain independence from case narratives and base their conclusions on documented evidence provide analysis that is more likely to withstand scrutiny.

In construction defect litigation, credibility is not derived from certainty, but from transparency, consistency, and adherence to the evidence.

NTSA Caveat

This article is based on field observations, case reviews, and professional experience. It is intended to highlight patterns relevant to construction defect evaluation. Final determinations should be made based on project-specific documentation, testing, and coordination with all relevant parties.

National Tile and Stone Authority (NTSA) provides forensic consulting and expert witness services in tile and stone-related matters.