• Greg: 805-341-5570 | Gil: 818-744-4949 | info@NTSAexperts.com

Grout Appearance in Service: Distinguishing Installation from Maintenance Conditions

An analysis of color variation, environmental exposure, and evidentiary standards in grout-related claims By Gil Chotam & Greg Andrews | National Tile and Stone Authority (NTSA) Grout appearance is a frequent source of dispute in tile and stone installations. Variations in color, surface texture, or uniformity are often interpreted as installation defects, particularly when they…

Tile and Stone Surface Damage | Installation Damage Attribution and Trade Sequencing

An analysis of tile and stone surface damage claims, coordination issues, and responsibility in construction defect cases By Gil Chotam & Greg Andrews | National Tile and Stone Authority (NTSA) In construction defect claims involving installations, tile and stone surface damage to adjacent components is frequently attributed to the installer. Scratched tubs, stained fixtures, and…

Material Procurement and Responsibility in Tile and Stone Installations

Subcontractor-supplied Tile/Stone Installation — An analysis of control, risk allocation, and performance outcomes in construction defect cases By Gil Chotam & Greg Andrews | National Tile and Stone Authority (NTSA) In tile and stone installations, material procurement is often separated from installation scope. Owners or general contractors may purchase tile or stone directly, while subcontractors…